* 和睦家医院招聘实习生

招聘岗位：Cashier Intern 和 Registration Trainee

感兴趣的同学，请投递简历至hongwang@shnu.edu.cn

Job Description

Title:

Cashier Intern (Seasonal Flu Shot Campaign)

Facility:

Shanghai United Family Hospital

Department:

Business Office

Summary of Responsibilities:

Help with cashiering work during this year’s seasonal flu shot campaign;

Administrative support

Supervision Received:

Cashier Supervisor and Cashier Coordinator

Supervision Exercised:

None

Qualifications:

-Vocational school education required;

-Associate college degree preferred;

-Working experience in cashiering/finance/customer service preferred

Skills:

-Language skills in Chinese and English, verbally;

-Professional manner and etiquette;

-Communicating skill in interacting with patients and approaching co-workers;

-Coordinating skill in dealing with problems;

-Management skill in time and workload

Internet Access Required (Please tick below)

□ Yes                     □ No

Knowledge:

-Basic knowledge of cashiering;

-Basic knowledge of Microsoft Word and Excel;

-Basic understanding of customer service;

-Basic understanding of healthcare industry

Responsibilities: (This list may not include all of the duties assigned.)

1.     Patient greeting and patient flow guidance at flu shot cashier desk

2.     Help patients to finish flu shot registration forms

3.     Collect payment, daily close and reconciliation

4.     Issue “Fa Piao”

5.     Documentation / Scanning / Filing

6.     Offer basic information regarding flu shot campaign

7.    Other assignments by supervisor/managers

Employee Name:

Employee Signature:

Date:
Job Description

Title:

Registration Trainee

Facility:

Shanghai United Family Hospital

Department:

Business Office

Summary of Responsibilities:

Outpatient Registration

Supervision Received:

Registration Supervisor, Business Office Manager

Supervision Exercised:

None

Qualifications:

l High school above; Associated College Degree preferred

l Experiences in health care organization in financial position preferred, financial customer service roles accepted

Skills:

· Excellent computer skills (incl. Quick Books and Excel)

· Excellent spoken and written English

· Excellent Customer Service skills

Knowledge:

· Basic understanding of healthcare business

· Basic understanding of UFH’s revenue cycle (preferred)

· Basic understanding of customer service business

Responsibilities:

· Performs all necessary patient registration and/or paper processing necessary for the patient to be seen and appropriate reimbursement to be obtained by hospital and physician;

· Assists in verification of financial data provided by the patent at registration and assigns the appropriate financial classifications, insurance plan codes, and coordination of benefits;

· Assigns medical record numbers after completing thorough search of database; Corrects registration deficiencies; prepares financial folders;

· Interacts professionally and courteously with patients and staff;

· Serve as information resource for patients with inquires;

· Maintains at least a 95% accuracy in daily completeness of mandatory fields report;

· Maintains at least a 90% accuracy in weekly Billing Feedback Report;

· Schedule patient visits with OP clinics if the clinical staff is not available;

· Uses low volume time to complete additional projects as assigned by management;

· Performs financial screening at off-hours if necessary;

· Other tasks that are allotted by the management.

Employee Name:

Employee Signature:

Date: